Shipping policy
Delivery Timeline
At OhMyEV, we aim to provide a smooth and reliable delivery experience for every customer. Orders are generally delivered within 7 days from the date of dispatch, depending on the delivery location and courier service.
Order Processing
Orders are processed and prepared for dispatch after the order has been successfully placed. Processing and dispatch times may vary depending on product availability, order volume, weekends, and public holidays.
Once your order has been dispatched, tracking information may be provided so you can monitor the status of your shipment.
Delivery Time
We aim to deliver orders within 7 days. However, actual delivery times may vary due to factors such as:
- Delivery location
- Courier service availability
- Weather conditions
- Public holidays
- Unforeseen transportation or logistical delays
OhMyEV is not responsible for delays caused by circumstances beyond our reasonable control.
Product Information
To help customers make informed purchasing decisions, selected products on our website may include 360-degree rotating product videos. These videos are provided to give customers a clearer view of the product from different angles.
Product colours, appearance, dimensions, and other visual details may vary slightly depending on lighting, screen settings, photography, or manufacturing variations.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at the time of purchase. OhMyEV is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate shipping details provided by the customer.
Contact Us
If you have any questions regarding your shipment or delivery, please contact our customer support team.
Email: support@ohmyev.com
OhMyEV